Setup a Product Catalog
Creating a Product Catalog on WhatsApp Business is a simple and effective way to display and sell your products to customers directly through the messaging app via mobile or desktop and mobile. In this article, we will walk you through the steps to establish a product catalog on WhatsApp Business.
To get started, you will need a WhatsApp Business subscription. If you already have a WhatsApp Business account, make sure it’s linked to your business phone number that is confirmed on the WhatsApp Business app.
Once your WhatsApp Business account is established, navigate to the WhatsApp Business app and open your chat list. Tap on the three dots at the top right corner and select ‘Settings’. Navigate to the ‘Business’.
From here, you can access the ‘Product Catalog’ featuring. If you haven’t enabled the feature before, you will be prompted to do so. Select on ‘Add Catalog’ to get started.
Next, you need to select the type of product catalog you want to create. You can either opt for an existing catalog or establish a new one from scratch. If you choose the latter, whatsapp网页版登入 you’ll be taken to a catalog management screen where you can add products one by one.
To add a product, tap on the ‘+’ icon at the top right corner. You’ll be asked to enter details such as product name, description, price, and image. You can also add options such as color, size, and material to each product. Once you’ve filled in the details, select ‘Save’ to add the product to your catalog.
Once your product catalog is established, customers can search your products directly through the WhatsApp Business chat on desktop or both. They can search for specific products, explore the catalog, and place orders through the messaging app.
Creating a product catalog on WhatsApp Business has many perks, including improved revenue, superior customer service, and reduced cart abandonment rates. It’s also a cost-effective way to advertise and sell your products, without the need to pay for separate e-commerce websites or marketplaces.
To further improve customer satisfaction, you can use WhatsApp Business features such as product reviews and ratings to build trust with your customers. You can also use QR codes to enable end-users to quickly and easily access your product catalog.
In conclusion, creating a product catalog on WhatsApp Business is a simple and effective way to promote and sell your products to customers directly through the messaging app. With its seamless integration with e-commerce platforms and increased revenue, it’s no wonder why many businesses are opting for this software.
By following these simple steps, you can create a product catalog on WhatsApp Business and start improving customer experience today.